Your Privacy Is Our Responsibility
This policy explains in full how your personal information is collected, used, and kept secure on the cd111 platform.
This Privacy Policy ("Policy") applies to the cd111 platform website cd111.lat. When you use our services, register an account, or conduct transactions, you are considered to have accepted the terms of this Policy.
cd111 believes that protecting users' personal information is a fundamental responsibility. We collect your information solely for the purposes of providing services, verifying accounts, and ensuring a safe gaming environment. Your information is never sold to third parties.
What Information We Collect
To manage accounts and ensure secure services on the cd111 platform, we collect the following types of information:
1.1 Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — accounts are only provided to those aged 21 or above)
- National ID card or passport details (when identity verification is required)
- User address
1.2 Contact Information
- Mobile number (may be linked to bKash, Nagad, Rocket, or Upay payments)
- Email address
1.3 Financial Information
We keep records of your deposit and withdrawal transactions. We never collect or store your full account password or PIN for bKash, Nagad, Rocket, Upay, or bank transfers. Only the reference information necessary to confirm transactions is used.
1.4 Technical Information
- IP address
- Browser type and version
- Device type (mobile, tablet, or computer)
- Site visit times and activity logs
- Cookies and session data (see section 7 for details)
Purpose of Data Collection
cd111 uses your information only for the purposes described below. Your information is not used for any other purpose:
- Account management: To handle registration, login, and account security.
- Identity verification: To confirm age (21+) and identity in order to prevent fraudulent activity.
- Financial transaction processing: To complete deposits (minimum ৳100) and withdrawals (minimum ৳800), and to confirm payments within 5–30 minutes.
- Customer support: To assist our 24/7 support team in resolving your issues.
- Security and fraud prevention: To detect unusual activity and maintain platform security.
- Service improvement: To analyse user experience and further develop the platform.
- Legal compliance: To retain required information in accordance with applicable law.
- Responsible gaming: To identify users at risk of gaming addiction and provide support.
Policy on Disclosure and Sharing of Information
cd111 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:
3.1 Service Provider Partners
The minimum necessary information may be shared with trusted technology partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer providers), technology infrastructure, and cybersecurity services. These partners may only use the information for the specified purpose and are required to comply with cd111's privacy rules.
3.2 Legal Obligations
If a valid order is received from a court, regulatory authority, or law enforcement body, cd111 may be required to disclose information in compliance with applicable law.
3.3 Fraud and Security Protection
In cases of cyber fraud, money laundering, or platform security breaches, necessary information may be shared with investigative authorities.
Data Storage and Security
4.1 Retention Period
cd111 retains your personal information only for as long as it is needed to provide services, or as required by legal obligations. Even after an account is closed or becomes inactive, certain transaction records may need to be retained for legal reasons.
4.2 Encryption and Security Technology
The cd111 platform uses SSL (Secure Socket Layer) encryption technology, which keeps all information transmitted between your browser and our servers secure. Payment information is handled in a PCI-DSS compliant manner.
4.3 Internal Security Policy
- Only authorised staff may access your information for specific tasks.
- All internal access is logged and reviewed regularly.
- Staff are bound by confidentiality agreements.
- Regular security audits and risk assessments are conducted.
User Rights
Every user of the cd111 platform has the following rights regarding their own information:
5.1 Right to Access Information
You may request details of your personal information stored with cd111 at any time. Upon request, we will provide that information within a reasonable time.
5.2 Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may request a correction. Changes involving identity-related details may require a verification process.
5.3 Right to Delete Information
You may request to close your account and, where applicable, have your information deleted. However, certain transaction records may be required to be retained for a defined period due to legal obligations.
5.4 Right to Object to Processing
If you object to your information being processed for a specific purpose, you may notify us in writing. We will review reasonable requests and take appropriate action.
Protection of Minors' Information
cd111 is strictly for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration, and if we suspect that any account is being operated by a minor, that account will be suspended immediately and any collected information will be deleted.
If you believe a minor is operating an account on cd111, please let us know at [email protected].
Cookies and Tracking Technology
The cd111 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the site.
7.1 Essential Cookies
These cookies are essential for the core functionality of the site — such as maintaining login sessions, security tokens, and language preferences. The site cannot function properly without them.
7.2 Analytical Cookies
Analytical cookies are used to understand how users interact with the site. The information collected is analysed in aggregate — no individual is identified separately.
7.3 Cookie Controls
You can control or disable cookies through your browser settings. However, doing so may cause some site features to stop working correctly. The method for managing cookies varies by browser — please refer to your browser's help documentation.
Third-Party Links and Payments
When completing a payment on the cd111 platform, you may interact with the interface of bKash, Nagad, Rocket, Upay, or a bank transfer service. Those payment gateways have their own privacy policies, and cd111 is not responsible for their policies.
If the cd111 website contains links to external sites, cd111 is not responsible for the privacy practices of those sites. You are advised to read their policies before visiting any third-party site.
Policy Changes and Updates
cd111 reserves the right to update this Privacy Policy as needed. If significant changes are made to the policy, we will:
- Publish the date and details of the change at the top of the page.
- Notify registered users in advance by email or through the site.
- Clearly state the date on which the changes take effect.
If you continue to use the service after a revised policy takes effect, you are considered to have accepted the revised policy. You are advised to review the policy regularly.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this Privacy Policy or your personal information, contact the cd111 support team:
- 24/7 Live Chat: Connect directly to live chat support from any page on the site (available in both Bengali and English).
- Email: [email protected] — We will consider your complaint within a reasonable time.
We take all complaints seriously and are committed to resolving them in a transparent manner. cd111 is committed to earning and maintaining your trust as a safe and reliable platform.
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